We are committed to the highest levels of professionalism, transparency and customer satisfaction in all of our services at Riset Publishing Services L.L.C. We recognize that sometimes issues or concerns can occur while conducting the research, writing, editing, or publishing process, and are always available to provide timely and fair support and resolution to our clients.
We are dedicated to providing clear communication, responsible service and assistance to every client. Your input and concerns enable us to enhance our operations and to continue providing excellent academic and publication support to researchers and scholars, as well as to universities and professionals worldwide.
You can contact our support team directly via the official complaint e-mail if you have any complaints, support requests or service related concerns.
Official Complaint Email: complain@risetpub.com
We take care to read and handle all the complaints that are sent into our support desk. Our team reviews the concern you've sent to us and passes it on to the relevant department for investigation and resolution when we receive it via e-mail.
Our representatives may send you an email to seek further clarification or supporting information.
The aim is to give prompt responses and solutions and also be transparent during the review process
